March 12, 2019
"On two different occasions, I was having 'crashing' issues with a PC and laptop at my home and reached out to The Computer Store. Both times, Chris immediately responded to my phone calls and, sensing frustration in my voice, squeezed me in for immediate repairs --- I had both devices back in perfect working condition within a day!!! In a world where all forms of quality customer service appear to be waning, it's a breath of fresh air for a company to go that extra mile to create a such a positive experience (as well as a high-quality finished product) for their customers. Oh, and did I mention that The Computer Store's pricing was VERY reasonable as well...even when the repairs were not scheduled? Thank you for everything Chris and The Computer Store!"
December 31, 2018
"I have known Chris for a long time he is as honest and a gentleman as they are. My laptop suddenly would not work, it had all my sons Military pictures of Army basic training and Graduation on it I thought they were gone. I called Chris, he said take it in and he would see what he could do. He got it up and running in no time. He installed a new hard drive better than what I had. I will not go anywhere else. Thank you Chris"
September 5, 2018
Fantastic Customer Service!"Fantastic customer service!! Chris Santoro is helpful, friendly, and patient. When my son wanted to custom build his computer he took the time to explain everything to him (and me!)."
July 2, 2018
Chris is an EXPERT in his profession!"I have been using Chris Santoro owner/technician of the Computer Store for many many years for his service, diagnostics and repair of my computers and HP printer. Chris is an EXPERT in his profession and has never let me down, always returning my products in like new condition. We'll miss him leaving his former Wilson Square location but will definitely travel to his new Saugus location when I need ANY work done. Chris travels to diagnose and repair if the products can't be brought to his store. He's one EXPERT and a fine gentleman that treats everyone honest and fairly. You don't always find that in a business now."
December 7, 2017