March 12, 2019
"Our experience with The Computer Store, Inc. located at 314 Central St., Saugus, Ma has been the best we have ever had. Chris is an expert answering the many questions with the purpose of preserving & knowledge of our old Toshiba. The end result is "always made better and resolved". He is never too busy granting detailed explanations, a manner of utmost professionalism, excellent technical results; all at a reasonable price. He is our "Number 1" computer tech!"
March 12, 2019
"On two different occasions, I was having 'crashing' issues with a PC and laptop at my home and reached out to The Computer Store. Both times, Chris immediately responded to my phone calls and, sensing frustration in my voice, squeezed me in for immediate repairs --- I had both devices back in perfect working condition within a day!!! In a world where all forms of quality customer service appear to be waning, it's a breath of fresh air for a company to go that extra mile to create a such a positive experience (as well as a high-quality finished product) for their customers. Oh, and did I mention that The Computer Store's pricing was VERY reasonable as well...even when the repairs were not scheduled? Thank you for everything Chris and The Computer Store!"
December 31, 2018
"I have known Chris for a long time he is as honest and a gentleman as they are. My laptop suddenly would not work, it had all my sons Military pictures of Army basic training and Graduation on it I thought they were gone. I called Chris, he said take it in and he would see what he could do. He got it up and running in no time. He installed a new hard drive better than what I had. I will not go anywhere else. Thank you Chris"
September 5, 2018
Fantastic Customer Service!"Fantastic customer service!! Chris Santoro is helpful, friendly, and patient. When my son wanted to custom build his computer he took the time to explain everything to him (and me!)."
July 2, 2018